Privacy Policy

1. Introduction

TripFlip ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Profile information (travel preferences, interests)
• Trip data (destinations, dates, itineraries, budgets)
• Payment information (processed securely by third-party providers)
• Communications with us (support requests, feedback)

2.2 Information Collected Automatically

• Device information (type, operating system, browser)
• Usage data (pages visited, features used, time spent)
• IP address and general location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Create and manage your account
• Generate personalized travel recommendations
• Process transactions and send related information
• Send you updates, newsletters, and marketing communications
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns to improve the Service
• Detect, prevent, and address technical issues and fraud

4. Sharing of Information

We may share your information with:

• Service Providers: Third parties that help us operate the Service (hosting, analytics, payment processing)
• Travel Partners: Airlines, hotels, and other travel service providers when you make bookings
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@tripflip.app.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes described in this Policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tripflip.app
Data Protection Officer: dpo@tripflip.app